Shipping Policy

Last updated: October 12, 2026

Thank you for shopping with us!

We want your shopping experience to be as smooth and enjoyable as possible. Below, you'll find important information about how we process, ship and deliver your orders.

1. Order Processing

Once your order has been placed, we'll begin preparing it for shipment.

Orders are processed during business days, excluding weekends and public holidays.

Estimated processing time: [INSERT YOUR PROCESSING TIME]

Once your order has been dispatched, you'll receive a shipping confirmation with tracking information, if available.

Please note that processing times and delivery times are separate.

2. Shipping Destinations

We currently ship to the destinations available at checkout.

Shipping availability may vary depending on your location.

If your country or region is not available during checkout, we may not currently offer delivery to that destination.

3. Shipping Times

Delivery times depend on your location, the shipping method selected and the carrier handling your package.

Estimated delivery times will be provided before you complete your purchase.

Please note that delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.

We aim to deliver all orders within the agreed timeframe and in accordance with applicable consumer protection laws.

4. Shipping Costs

Shipping fees are calculated based on your delivery destination and the available shipping options.

All applicable shipping costs will be displayed at checkout before payment.

We believe in transparency, so you'll be able to review your order total before completing your purchase.

5. Order Tracking

When tracking is available, you'll receive a tracking number once your order has been shipped.

You can use this information to follow your package's delivery progress.

Please allow some time for tracking updates to appear after dispatch.

If you need help locating your order, feel free to contact us through TikTok @gentsfashion67.

6. Shipping Delays

While we do our best to ensure timely deliveries, occasional delays may occur due to circumstances such as:

• High shipping volumes

• Carrier disruptions

• Customs procedures

• Weather conditions

• Public holidays

If your order experiences an unexpected delay, please reach out to us.

We'll do our best to help you understand the status of your shipment.

Your statutory rights in the event of late or failed delivery remain unaffected.

7. Incorrect Shipping Information

Please double-check your shipping address before placing your order.

If you notice a mistake, contact us as soon as possible through TikTok @gentsfashion67.

We'll do our best to update your information before your order is dispatched.

Once an order has shipped, address changes may not be possible.

Any additional costs arising from incorrect information provided by the customer will be handled in accordance with applicable law.

8. Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us.

You can reach us through our official TikTok account @gentsfashion67.

Please provide your order number and a description of the issue.

We'll investigate the situation and work toward an appropriate solution, including a replacement or refund where required by law.

9. International Orders and Customs

For international deliveries, customs duties, import taxes or additional fees may apply depending on the destination.

Any applicable charges and the party responsible for paying them will be communicated as required by law before purchase.

Customs processing may affect delivery times.

10. Contact Us

Have a question about your shipment?

We're happy to help!

For shipping questions, order updates or delivery concerns, contact us through our official TikTok account.

TikTok: @gentsfashion67

Please include your order number when contacting us so we can assist you more efficiently.

Thank you for choosing our store!